Safe & Secure

Privacy Policy

Welcome to True Roots! Your privacy is of paramount importance to us. This Privacy Policy describes how we collect, use, and share your personal information when you interact with our website, subscribe to our services, or participate in our workshops.

Information We Collect

When you engage with our services, such as subscribing to our catering services, workshops, or feedback forms, we collect the following types of information:
Personal Information: We collect personal information such as your name, email address, and contact details. This information is used to manage your subscriptions, bookings, and to provide you with personalized services.
Service Data: We gather details related to your service preferences, dietary restrictions, and workshop interests to offer tailored catering services and workshop content.

How We Use Your Information

We utilize your information for several purposes, including:
Service Provision: Your personal information enables us to deliver our catering services and workshop experiences effectively.
Communication: We use your details to communicate with you about your bookings, provide updates on our services, and respond to your feedback and inquiries.
Service Improvement: We analyze your feedback and interaction with our services to improve our website, catering options, and workshop content.

Data Security and Compliance

We are committed to protecting your personal data:
Data Protection: We implement security measures to safeguard your information from unauthorized access or misuse.
Data Use: We collect and process information solely for the intended services and communications.
Data Access: Access to your personal data is limited to personnel who need it to provide services or support.
Data Retention: We retain your information only as long as necessary for the purposes stated in this policy or as required by law.
Your Rights: You have the right to access, correct, or delete your personal data held by us.
Please note that our data processing activities, including the collection, storage, and usage of your data, are done in accordance with the principles and requirements of the GDPR. By using our service, you acknowledge and agree to our data security practices, which are designed to comply with both Google's security standards and the GDPR.

Third-Party Services

Please be aware that our website may link to third-party sites not operated by us. We advise you to review the Privacy Policies of these third-party sites.

Your Choices

You can update your preferences or unsubscribe from our services at any time by contacting us or using the options provided on our website.

Changes to this Privacy Policy

We may modify this Privacy Policy to reflect changes in our practices. Any changes will be posted on our website and, where appropriate, notified to you by email.

Contact Us

For any questions or concerns about this Privacy Policy or your personal data, please contact us at info@trueroots.es.
By utilizing our services, you acknowledge and agree to the practices described in this Privacy Policy.